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Can see DVR list but can't watch recordings.

8974 Views 7 Replies 3 Participants Last post by  Go Beavs
I have Whole Home and now cannot watch recordings on any of the bedroom receivers. I can see the list of recordings but when I push play I get the message " Playback failed. No audio/video data packets received from server".
I have an HR-24 and 3 H24's. Have had this set up for 2 years with no issues.
Any idea how to correct this?
1 - 8 of 8 Posts
Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test
I have also found that sometimes when this happens if you immediately try to play it a second time it works.
carl6 said:
I have also found that sometimes when this happens if you immediately try to play it a second time it works.
Yes, agreed. That would be a good thing to try too.
Go Beavs said:
Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test
No issues when running a system test.
Ok then, that's a good thing. Hopefully a reboot clears up your issue.
Go Beavs said:
Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test
Reset:hurah: the DVR and the other 3 receivers and all is good!! Thanks for the help.
Glad it was simple. Happy to help! :)
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