Joined
·
196 Posts
How deep does Directv investigate when a customer calls and says they are moving to a location where Directv service is not offered and there is no line of sight to install service.So that a current Directv customer who is under contract does not get hit with the early termination fee?
I know that you have to call Directv and ask them to send a manager out to check the location to where you are moving to and they need to verify there is no line of sight to install service.
Does a customer have to provide paperwork such as a rental agreement to the place where they are moving to.To complete the process and not get hit with the ETF?
I know that you have to call Directv and ask them to send a manager out to check the location to where you are moving to and they need to verify there is no line of sight to install service.
Does a customer have to provide paperwork such as a rental agreement to the place where they are moving to.To complete the process and not get hit with the ETF?