Funny, as I followed up with them as I hadn't heard anything, and I was told that they were completely out of stock and that they wouldn't be getting any in until Tuesday (24th). Glad they are being straight with me.induna said:Just an update -- I got a call today about 3:45 from Ironwood saying they could fit me in this afternoon. Luckily I could get off work early, so I could meet the installer at 4:30. He was done by 6:15 (he only had to install the dish and activate the receiver). The only glitch was a loose connector in the existing cable taht caused tuner 2 to fail. He replaced all F connectors, restarted and voila. Downloaded the new software and everything is well, except for the FF bug on Mpeg4 locals.