[mecohen]

After weeks of issues with my new HR20-700 I thought all issues were finally resolved, but now that all channels are coming in, none of the recording features work. Cannot pause either while viewing.
I did a reset, but that didn't help either.
Any suggestions?

 

[glennb]

Sounds like the DVR features aren't enabled for some reason. Give DIRECTV a call.

 

[Earl Bonovich]

Other the shutting the system down, and letting it sit for a minute or two before starting backup (pull the power).

Then either wait for the next software update...
Or a full system format is the only other options.

 

[Earl Bonovich]

Sounds like the DVR features aren't enabled for some reason. Give DIRECTV a call.

That too.... Does you give you a message, or just not do it.

 

[mecohen]

I called DirecTV who informed that all DVR functions were enabled. After formatting the hard drive all worked well.

Thanks!