[hbkbiggestfan]

Installer is still here. HR20 700 is getting error "771A" with SWM installation. Tried a bsf still nothing. Please help!

 

[veryoldschool]

Installer is still here. HR20 700 is getting error "771A" with SWM installation. Tried a bsf still nothing. Please help!

How many tuners have you connected to "the SWiM"?
The HR20-700 should connect like any others.

 

[hbkbiggestfan]

9 including the HR20 700. SWM 16. 3 LNB DISH.

 

[veryoldschool]

9 including the HR20 700. SWM 16. 3 LNB DISH.

So with nine and a SWiM-16, you have them split between the two outputs right?
The HR20-700 [had two] work fine on a SWiM.

 

[CCarncross]

9 including the HR20 700. SWM 16. 3 LNB DISH.

Make sure that at least one tuner is on the other "leg", only 8 tuners per leg of the SWM16 are allowed. It could also be bad cabling.

 

[RobertE]

Overloading one of the swm ports would throw a 771B error.

The 771Ais a signal power issue. Either the swm module is not getting power, because of a bad cable or PI, or the swm itself is defective, or there is some details to come that will trigger the "ah ha" moment. Which ever it is, the receivers are not detecting the presence of the swm.

 

[ndole]

"occasionally" a SWiM tuner in a IRD can also be faulty. It's much more rare than the reasons Robert listed (which are more likely) but it happens.

 

[hbkbiggestfan]

I swapped locations with the HR20 (master bedroom) and HR22 (guest room) and the HR22 worked fine while the HR20 actually picked up a signal and booted up with channels going, but it wasn't stable.

 

[samrs]

I reckon the tech redid sat setup, if it still can't SWM then a service swap is in order. HR24s are in season.

 

[NR4P]

One of my former HR20-700s worked on the WB68, but not a SWM system. Was a hardware issue and only thing to do was send it back to Directv.

 

[hbkbiggestfan]

Yeah. It has to be a hardware issue here. I've tried EVERYTHING. Now it's time to record all my precious programs that were set to "keep" on that DVR onto DVD and swap her out for hopefully another HR24.

Thanks for all the responses guys. I really do appreciate it!

 

[PokerJoker]

I have an HR21 Pro that is like that, the SWM just will not work.

If you have the cabling for it, you could just run your problem receiver from two of the legacy outputs of the SWM16. You would need two BBCs.

The only hitch is that MRV does not work on the legacy outputs. You'd have to use an Ethernet wire to that one box.

Keith