Just called Directv and they won't let me order an AM21N because they offer locals in my area. WHAT?!
I suggest you ask to speak to a supervisor. I have four of them (one on each DVR), all of which I received just for the asking over the past several years.kevinturcotte said:Called back twice more and got the same response from both CSRs. They can't order it because they offer my locals in HD. I even tried asking about the sub channels that they don't carry, but apparently those aren't a good enough reason to let me shell out $50 for the AM21N. NOTHING was even mentioned about billing it to the account.
I'll try and order it through the website when I have some money to order it with.
Something is seriously wrong somewhere. It looks like a communication problem somewhere. The big advantage (these days), is avoiding rain fade on the HD locals, which can be quite problematic, at least in this part of the midwest, so whether we get HD-LIL or not (without considering the addition of sub-channels not carried by D*), is not relevant.harsh said:Sounds like the script needs a serious going over. DIRECTV shouldn't get to choose what TV you can record (although they seem pretty committed to it at this point).
Probably stupid CSRs who haven't been taught correctly about what they are selling and are allowed to sell.hasan said:I can't imagine being refused for sale by D*. How can you refuse to sell, but make it available on their web site? I don't get it.
Like I said, some error has been made. It makes no sense.