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Can't program a recording to HR34 from internet

1305 Views 2 Replies 2 Participants Last post by  FredZ, 
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For the past few weeks, I have been unable to set a program to record on my HR34 from the internet or iPhone app. I have been able to do this in the past. I can still set a recording from the internet to my HR21, but not the HR34. I have verified that the HR34 internet connection is still working. Any ideas what has happened?
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My HR34 is still not recording from a remote request (from the internet, or even another receiver that is connected through whole-home). If I look in the recording history for the HR34 I see this message:

"This remote recording (serial#=xxxxxxxxxx) was canceled because another matching program was scheduled to record. (3011)"

I'm not sure what this means but my program did not record.
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