Since my TV habits have changed.(3 HD sets now) I decided to turn off a R15. Called to have it shut down. Could hardly understand the CSP. Finish up the shut down of the R15 and nothing was said about returning the box(leased uint). I had to ask for a return box which took a good 10 to 15 minutes on hold to get set up, I think. NOW question is how long before the box comes? I shut the unit off on the 23rd.