I received my bill today, and noticed that I've been charged the 1st installment of my 2012 NFL Sunday Ticket. Has this happened to anyone else?
I called customer service to inquire as to why. I was told that this is the way it's being charged now. I asked him why I'm being charged when the season doesn't start for another 4 months. I didn't get a satisfactory answer, and asked to speak with his supervisor. After waiting for a while, he transferred me to the super, who gave me the same answer. A little background, I've been a ST customer for years. When I noticed the cheaper annual fee of $200, I called to see if I qualified for it. I thought I wasn't signing up for ST, just renewing at the lower rate. Did I make a mistake here?
Anyway, the supervisor told me that the only way to get the charge off my bill was to cancel my ST subscription. I told him I didn't want to do that. I just want to renew and not make any payments until the season begins.
I sure would appreciate any enlightenment as to why this is happening.
I called customer service to inquire as to why. I was told that this is the way it's being charged now. I asked him why I'm being charged when the season doesn't start for another 4 months. I didn't get a satisfactory answer, and asked to speak with his supervisor. After waiting for a while, he transferred me to the super, who gave me the same answer. A little background, I've been a ST customer for years. When I noticed the cheaper annual fee of $200, I called to see if I qualified for it. I thought I wasn't signing up for ST, just renewing at the lower rate. Did I make a mistake here?
Anyway, the supervisor told me that the only way to get the charge off my bill was to cancel my ST subscription. I told him I didn't want to do that. I just want to renew and not make any payments until the season begins.
I sure would appreciate any enlightenment as to why this is happening.