Earl, check out some other CNET User reviews, for different electronics products. Any as low as 4.4 out of 10? If the HR20 reviews were representative of most products on CNET, the score wouldn't be nearly as low.Earl Bonovich said:In those comments
There are some people that are very unhappy with it.
There are also people that are happy with it.
There are some people in those comments that just can't get past that it isn't a TiVo... there are others that are having problems, but can see the upside of the unit.
It is no different then it is here....
There are people all over the place.
And just like here, and a significant amount of other forums.
There is no validation of the users... so there is no way to tell if ANYONE has or doesn't have an HR20... There could be people fuelling the fire who have never actually used an HR20... there could also be people trying to put it out that don't have them either...
Welcome to the Forums, and the relatively anonymous internet.
As for Directv's statement on CNET about the HR20 launch, what are they going to say in public? It stinks? Barring an 80 percent failure rate, which even I admit is out of the question, D* would never, ever admit that the problems were affecting even a relatively modest percentage of users (say 25 percent) because the negative PR would be very damaging financially. Anyway, we'll see how it goes. If somehow D* manages to right this ship, it's good for everyone. If not, they won't be able to support that statement as fact for very long. It isn't about the GUI, it's about reliable recording. Most people on this forum who have problems with the HR20 would gladly, even lovingly accept the UI if they could just get it to work as a successful DVR should.