[RACJ2]

Ever since the installer connected my home phone line to one of my HR22's, I can hear faint talking when using my home phone. If I disconnect the phone line from the DVR it stops. I have 2 HR22's and it doesn't happen with the second one, so that makes it even stranger.

Anyone else had that problem and found a fix, other then disconnecting the line? The only reason I prefer to keep it connected, is for the on screen caller ID, which I really do like.

 

[Michael D'Angelo]

You could try using phone line filters on the phone line (that may fix the problem).

 

[joe diamond]

This may be it.

Crosstalk happens when two phone numbers are run on the same cable. IF the jack the installer used has two numbers (a line one & line two ) your phone is picking up talk on the other line.......Or, if they ran a line to the NID (gray box outside with the telco stuff in it) they may have connected to either the wrong number or have a wire tip touching the other line.

Easiest fix is to unplug the line to the receiver.

The problem could also be in the receiver.

Rare situation,

Joe

 

[rhambling]

do you have DSL for your internet?

if you do you would need to install filters on all jacks except the one that goes to your dsl modem

 

[rahlquist]

do you have DSL for your internet?

if you do you would need to install filters on all jacks except the one that goes to your dsl modem

Unless of course they have a homerun.

 

[Jhon69]

do you have DSL for your internet?

if you do you would need to install filters on all jacks except the one that goes to your dsl modem

I have a filter there too.

 

[K4SMX]

What you may be hearing is not "crosstalk," but instead a nearby local AM radio station. This can be caused by a combination of slightly corroded telephone connections, where "detection" of the radio signal occurs, and poor grounding somewhere in the "system," comprising your telephones and your DirecTV receiver. This particular issue has been previously reported here at DBSTalk.com.

 

[joe diamond]

What you may be hearing is not "crosstalk," but instead a nearby local AM radio station. This can be caused by a combination of slightly corroded telephone connections, where "detection" of the radio signal occurs, and poor grounding somewhere in the "system," comprising your telephones and your DirecTV receiver. This particular issue has been previously reported here at DBSTalk.com.

Stew,
I think you might have it........There were caller ID issues related to the ground connection. Checking the DTV ground connection is ez. And crappy jack components will bring in local radio noise sometimes. AFTER all the phone & ground connections are verified the telco can filter or identify the radio source. The FCC will ding a station broadcasting above their authorized power (rare).

If the pins in the jack are blue or green or bent.....changing the jack will fix this. Likewise, if the cord is damaged, changing the cord or fittings will do it.

Good one,

Joe

 

[ThomasM]

The easiest way to isolate this problem (although it takes a bit of work) is to SWITCH your DVR's around. If the phone line problem occurs with no matter which DVR is in your newest location, obviously the installer didn't install the new phone line extension correctly. If the problem FOLLOWS the new DVR, I'd call DirecTV right away before the 90 day warranty expires and get it replaced, as there could be some problem with the modem in the new DVR which may cause big problems down the road.

 

[dennisj00]

Crosstalk can also be caused from the type of wiring in the house. . . my house was build in the early 70s and has a Western Electric brand phone wiring that is non-twisted.

You can basically hear conversations from the other line. I've 'corrected' it by using wireless 'base' stations that avoid the house wiring.

If it's a 'hum' instead of crosstalk, I'd look for a grounding / 120 volt wiring problem.

 

[RACJ2]

Thanks for everyones feedback, I will check these suggestions out. I did have 2 phone lines, but dropped one of them. One pair was being used for each line. Also, I currently have cable internet, but DSL is supposed to be installed this week. Any suggestions on what brand of filters I should get and where to purchase them?

 

[joe diamond]

Thanks for everyones feedback, I will check these suggestions out. I did have 2 phone lines, but dropped one of them. One pair was being used for each line. Also, I currently have cable internet, but DSL is supposed to be installed this week. Any suggestions on what brand of filters I should get and where to purchase them?

The filters come with the DSL kit. If a tech is commng o do the connection he will have plenty...about a buck from wholesalers.

NOTE: They look like the BBC (B Band Converter)...different fitting, however.

Joe

 

[bakers12]

I think K4SMX may be right. I've had this problem before where a nearby AM radio station got into my phone line. My DVRs came with phone cords that were 25' long. If that's what you are using, try something shorter.

If you can listen for a while, can you tell what is being said? If you can tell it's radio and can figure out which station it is, the station should be able to provide you a filter for free.

 

[K4SMX]

We need to distinguish between DSL filters and filters which the telco's supply which filter extremely strong nearby RF signals. The latter won't necessarily filter RF interference, if the original cause is poor telco connections and grounding issues and these items are not corrected.

 

[RACJ2]

I think K4SMX may be right. I've had this problem before where a nearby AM radio station got into my phone line. My DVRs came with phone cords that were 25' long. If that's what you are using, try something shorter.

If you can listen for a while, can you tell what is being said? If you can tell it's radio and can figure out which station it is, the station should be able to provide you a filter for free.

Yes, they used a 25' cord to reach across the bedroom. I had a jack closer to where the DVR is that I put a cover over years ago. I think there is a phone wires behind it, so I will try your suggestion first, bakers12. Also, I will check all the connections as was suggested by K4SMX. From what everyone has stated, I do beleive it is an AM station. It definitely isn't the program I am watching on that DVR, which was my first thought.

 

[RACJ2]

I think K4SMX may be right. I've had this problem before where a nearby AM radio station got into my phone line. My DVRs came with phone cords that were 25' long. If that's what you are using, try something shorter.

If you can listen for a while, can you tell what is being said? If you can tell it's radio and can figure out which station it is, the station should be able to provide you a filter for free.

As I mentioned, the installer did use a 25' phone cord. Just took wall plate off that was my original phone jack and there was a phone line drop hidden behind it. Connected DVR with shorter phone cord and no background noise on my phone. My thanks to bakers12 and KSMX for the solution. Thats what makes this forum so great, quick fix suggestions based on past experiences!

 

[bakers12]

That's great news. Thanks for the feedback.

 

[K4SMX]

Glad you were able to effect a quick fix, because this problem could have been much more trouble to correct, including involving a telco visit.

 

[RACJ2]

Glad you were able to effect a quick fix, because this problem could have been much more trouble to correct, including involving a telco visit.

Well my least favorite radio station reappeared on my home phone line again today. So I have to ask you, K4SMX, what my next best step is. I went around the house and attic, to be sure all wires are secure. Also, went outside and disconnected the old phone line that had been running on the yellow and black pair. Still hear music when either DVR is connected and I now have both of them on a 6' cable.

 

[K4SMX]

Uh, huh. First step: How are your satellite antenna lines grounded where they enter your home? It's possible that the radio station signal is being introduced into the phone lines through the modems in the receivers, as opposed to being picked up directly by your house phone wiring. This could happen if the improperly grounded shield of the satellite antenna lines are acting as a radio antenna. It would be a worthwhile experiment to see if you have this problem with both receivers connected to the AC and the telephone lines, but with all the antenna lines disconnected from them at the BBC's. If the problem goes away, we'll need to work on your antenna line grounding.

Next step if you still have the problem: Just to make sure this is not simply a grounding problem at the receiver, get a small length of any small diameter wire and connect it between the receivers and the screw on a nearby electrical outlet wall plate. You may have to wrap the receiver end of the wire around the F connector on one of the SAT IN jacks.

If this problem continues with no antenna lines connected to the DirecTV receivers and the receivers grounded at the electrical outlets, it points more to your phone lines. Telco's have filters to remove RF signals from their lines. I used to know the part number from the Bell System Practices Manual that BellSouth used, but that was long ago. You'd have to call the telco repair service and tell them you're hearing a local radio station on your telephone. They know what to do from there.