[tgoodwin]

My contract is up in a couple of weeks. I called tonight to get the specific date and was connected to the resolutions department. Immediately, I was offered $199 worth of upgrades (either change my upstairs HD to an HD-DVR or switch to whole house DVR). Also, 6 months of Starz/Encore and Showtime. She went ahead and activated the movie channels without any other commitment.

Currently, I have an HD-DVR downstairs (HR20-100) and the HD reciever (no DVR) upstairs. So, what should I ask for? What is awesome but realistic? I've been a customer for about 7 years or so without any real complaints. Much of that was off-contract.

Thanks

 

[dpeters11]

It's more than $200, but personally I'd try for an HR34 and whole home. Personally. I wouldn't care about the free premiums.

 

[Old_School]

I'd try for an HR34 and whole home. Personally. I wouldn't care about the free premiums.

Agreed

 

[tgoodwin]

Yeah, the movie channels didn't sway me, but I guess they are nice to have for a while. Provided there is anything on them I care to watch.

I'll check out the HR34 and see where I can get with that.

 

[dpeters11]

I always figure the premiums are a very cheap and easy thing for DirecTV to throw at you. It's better than say, 3 months of Game Lounge, but usually they can do better.

I also assume their first offer isn't the best one.

 

[Oswald13]

How do you find out when your contract ends? I have been a member since 2007, but I bought (leased) a new receiver about 1.5 years ago. Do they automatically extend your contract when you make such a transaction?

 

[joshjr]

How do you find out when your contract ends? I have been a member since 2007, but I bought (leased) a new receiver about 1.5 years ago. Do they automatically extend your contract when you make such a transaction?

Yes they do. You can call or email to find out when you 2 year agreement is up.

 

[Oswald13]

Yes they do. You can call or email to find out when you 2 year agreement is up.

Thanks for the reply!

 

[tgoodwin]

How do you find out when your contract ends? I have been a member since 2007, but I bought (leased) a new receiver about 1.5 years ago. Do they automatically extend your contract when you make such a transaction?

If you call, just say "contact expiration date" when the automated system prompts you for your call reason, you go quickly to the resolutions department.