Several people here have posted that they have been contacted as well. If your happy with everything and its working to your satisfaction then no need for them to come out. Personally, I would let them come out and look things over as the box is detecting something out of the ordinary.mikey6719 said:
Customer Service Calls about my DVR...
Ok, has anyone else been contacted by D* about their HD DVR calling in bad signal readings over the past 30 days? I watch a lot of HD and the only time I have any trouble is during the usual rain/cloud issues. They indicated they wanted to send a tech out to tweak my dish? We went through all the signal readings on the phone, and even with cloud cover present, almost all sats looked to be in the high 90s....
Anyone else been contacted? I self installed my dish, and the last thing I want is one of their "hired guns" on my roof....I told them No Thanks, it seems to work fine...
Anyone else been contacted? I self installed my dish, and the last thing I want is one of their "hired guns" on my roof....I told them No Thanks, it seems to work fine...
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