[davidpo]

I live in Fresno tx and ike did roof damage,but my dish was pulled up from the roof.I have the big 5 lnb dish,and i thought it was suppose to be screwed into a roof joist and not just the plywood.I also noticed the bolts that was used were kinda short.If the dish was mounted improperly is directv responsible for the damage at the area it was mounted?Ive filed a insurance claim just mostly curious about the install.

Tia

David

 

[Mertzen]

It is supposed to go into the joist. But plenty of times techs miss.
Bolts are supposed to be 3" for the joist ones, 2" for the off joist ones in the mast.

 

[boba]

Installation is warrantied for 90 days, but I think IKE damage would void that warranty. Your homeowners insurance should pay and if they feel there was negligence they will sue for any compensation.

 

[davidpo]

thanks for the info just wanted to be sure.

 

[putty469]

You might try searching the Installation forum for the Commdeck. It is installed by a roofer before shingles go on. That ensures it is installed into a joist, weatherproofed, and the wires run inside through the attic (and not in your gutter, roof, etc). The Slimline mounts to the Commdeck, and the pictures I have seen are very nice.

Consider if you're replacing the roof and will have workers up there. Otherwise, have them add bracing under the sheathing in the dish's area. That will help the installer actually hit a stud.

 

[igator99]

Installation is warrantied for 90 days, but I think IKE damage would void that warranty. Your homeowners insurance should pay and if they feel there was negligence they will sue for any compensation.

Since Katrina, homeowners deductables have gone through the roof...no pun intented. For a named storm mine starts at 4,000! I wish you the best of luck.