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IMPORTANT NOTICE ABOUT YOUR HD DVR OR DVR RECEIVER
In our effort to improve and expand our service, we experienced a temporary technical glitch. If your HD DVR or DVR receiver is not responding to your remote control or front panel commands, you can resolve this issue by pressing the red "Reset" button located inside the small door on the front right corner of your receiver. Please allow about 15 minutes for your receiver to complete the resetting process. Once completed, your picture will return automatically. Unfortunately, any show you may have scheduled to record yesterday will not be available on your DVR.
We sincerely apologize for any inconvenience this may cause you. Our promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible. If you have any further concerns, please do not hesitate in contacting us at 1-800-347-3288.
To receive special offer emails from DIRECTV or change your email address, manage your email here.
QUESTIONS OR COMMENTS?
Replies to this email address cannot be answered. For questions/concerns, email DIRECTV Customer Care here.
©2008 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and THERE'S GOOD TV. THERE'S BETTER TV. AND THEN THERE'S DIRECTV™ are trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners.
To ensure delivery, add [email protected] & [email protected] to your address book.
IMPORTANT NOTICE ABOUT YOUR HD DVR OR DVR RECEIVER
In our effort to improve and expand our service, we experienced a temporary technical glitch. If your HD DVR or DVR receiver is not responding to your remote control or front panel commands, you can resolve this issue by pressing the red "Reset" button located inside the small door on the front right corner of your receiver. Please allow about 15 minutes for your receiver to complete the resetting process. Once completed, your picture will return automatically. Unfortunately, any show you may have scheduled to record yesterday will not be available on your DVR.
We sincerely apologize for any inconvenience this may cause you. Our promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible. If you have any further concerns, please do not hesitate in contacting us at 1-800-347-3288.
To receive special offer emails from DIRECTV or change your email address, manage your email here.
QUESTIONS OR COMMENTS?
Replies to this email address cannot be answered. For questions/concerns, email DIRECTV Customer Care here.
©2008 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and THERE'S GOOD TV. THERE'S BETTER TV. AND THEN THERE'S DIRECTV™ are trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners.
