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· New Member
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1 Posts
Discussion Starter · #1 ·
Early this year my HD channels started pixilating. When I contacted DirecTV they told me I would have to pay $80 for a service call or I could sign up for their Protection Plan for $5 a month and the service call would be $20. The interesting thing is that when I threatened to cancel my service my HD channels miraculously cleared up. Very interesting!! Now they are once again pixilaing but only the channels I watch most often. Also very interesting. Anyone else have their channels clear up if they threatened to cancel their service rather than pay for a protection plan on top of $90+ subscription fee??
 

· Broadcast Engineer
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4,146 Posts
Coincidence.

Your actual issue is alignment. The "come-and-go" phenomenon is due to being close to a threshold which varies over time due to atmospheric or wind conditions, or both. A properly aligned and properly braced Slimline will not have these issues, as it will keep you far away from the digital cliff.

"Conspiracy Theory" was a good movie, but in real life it probably makes more sense to lean towards the Occam's Razor theory, which indicates misalignment in this case.

Download the Slimline manual and do it yourself. I'm living proof that you can do it without a signal level meter (as the directions indicate) and by only using the alignment screens from the DVR itself. Save $80 and get the opportunity to brag to your friends about how handy you are later in the bargain. It's easier than changing your own oil (and not nearly as messy).
 

· Registered
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12,615 Posts
99% of these problems are caused by dish misalignment. Please post back with your signal readings for each satellite's transponders (and both tuners if applicable). You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength".

Fill in your readings for each satellite and tuner using these examples. A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):

Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 # # # # # # # #
9-16 # # # # # # # #
17-24 # # # # # # # #
25-32 # # # # # # # #

Satellite transponders (3 total at 110º)
[Several HD channels are beamed from 110ºW]
1-8 NA NA NA NA NA NA NA #
9-16 NA # NA # NA NA NA NA

Satellite transponders (11 total at 119º)
[A few HD channels, local SD channels, and Spanish package]
17-24 NA NA NA NA NA # # #
25-32 # # # # # # # #

Satellite transponders (6 total at 99º(s)) [or 99º(b)]
[Local HD channels for some cities]
1-8 # # # # # # NA NA
9-16 NA NA NA NA NA NA # #
17-24 # # # # # # # #
[Note: these can be very slow to appear]

Satellite transponders (14 total at 99º(c)) [or 99º(a)]
[New national HD channels]
1-8 # # # # # # # #
9-16 # # # # NA NA NA NA
[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(s)) [or 103º(a)]
[Local HD channels for some cities]
1-8 # # # # # # NA NA
9-16 NA NA NA NA NA NA # #
17-24 # # # # # # # #
[Note, these can be very slow to appear]

Satellite transponders (16 total at 103º(c)) [or 103º(b)]
[Most national HD channels]
1-8 # # # # # # # #
9-16 # # # # # # NA NA
17-24 # NA NA NA NA # NA NA
 
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