DIRECTV Stream is still AT&T and hard to cancel
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11,223 Posts
A customer who hates AT&T...I'm shocked! 
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1,268 Posts
Yeah we all hear things will change. They are answering on Twitter though. on hold for 8 mins now since they asked why
Anyone thinking something would change is delusional. The Directv website is quite clear that they are still a ATT Company... ATT nor TPG never mentioned change
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11,223 Posts
When it comes to AT&T, there's good news and bad news. The bad news is there isn't any good news.
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23,902 Posts
The real issue here is that while DIRECTV is theoretically an independent operation, they're still contracting with AT&T for many of their customer-interactive services (Account Management, Customer Service and possibly much of the in-home service calls). I'm sure they would love to be out from under AT&T's thumb to the extent that they were able but that's an expensive proposition.
Just to port the data back to the old Accounts system may be cost prohibitive depending on how significant the changes to the software and its underpinnings were made.
Fortunately for you, you're not bound up in a programming commitment as those who subscribe to DIRECTV's satellite service might be.
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23,902 Posts
Just don't forget what you went through to get there as it won't necessarily improve.
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8,678 Posts
Wait, I thought you wanted to cancel? See, this is why they won’t let you cancel online, they lure you back with a cheaper price for a year, they would rather have some money from you then no money at all. 😉
Wow. The regular monthly price for Choice is now $90 (or will be going up to that any day now). So you're getting a whopping 40% discount for a full year with no contract forcing you to stay! Great deal.
Given everything I've read about the cable TV industry, I don't think there's any way that their profit margin is that big, meaning they have to be losing money on you in order to keep you from leaving. I guess TPG is desperate to keep their subscriber count up in order to maximize their sale price in those negotiations they're reportedly having with DISH.
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1,268 Posts
Yes, why I stayed at least for a fee months. If I don’t use as much, then I will cancel. But its a great rate
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23,902 Posts
A huge discount on a relatively expensive product is still a big chunk of change.
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1,268 Posts
$54 for every channel I want/need is a fIr chunk.
I don’t need regular service except for Ballys, ESPN, USA since NBC Sports is shutting down and maybe 2-3 more.
For under $60 is worth it for now, or until Fall.
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23,902 Posts
I suspect that Bally's is always going to be a tough nut to crack (assuming it survives). Sinclair is way out on a number of rather spindly limbs.
Outside of local channels, I wonder if direct subscriptions might not be cheaper (though almost certainly less convenient). It seems like Peacock Premium might cover some of your NBC needs.
Five dollars here, seven dollars there and it all adds up but it may still pencil out if saving money trumps all else.
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1,268 Posts
I have Peacock via Comcast.
I have a OTA and a TiVo Bolt for local.
Might not want need Ballys until fall. Concern is about INDY car racing and why I need DTVS or YTTV.
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Looking at the 2022 schedule, it appears that there are only two USA Network covered races that you're not already covered for (Belle Isle and World Wide Technology Raceway). 14 of 17 races appear to be NBC broadcasts.
I wonder if those USA Network races might not show up on Peacock as replays anyway. Shielding oneself from Indycar results isn't a huge burden.
i bet there trying to make DTV and the DTV stream look good in there share holders eyes. wich in turn there bending over backwards doing what it takes to keep subs!!!
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