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Dish or HR20-700 problem ?

585 Views 6 Replies 5 Participants Last post by  K4SMX
I have a problem with my HR20-700 or my dish, I can not get any MPEG4 HD channels on my HR20-700 (error 771) I can get the few MPEG2 channels (in the 70's) and SD. I have reset, rebooted, pulled the power plug and still nothing.

In the same room I have a HR10-250, I can get the MPEG2 HD channels no problem and also regular SD.

I have also tried switching the cables but this did nothing for me. I call DTV last night and got a CSR that .. well lets just say it was late and he was maybe tired, but I got no help other than "pay $79 for a service call".

So anyone here care to take a stab at my problem ?


John
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Nutter said:
I have a problem with my HR20-700 or my dish, I can not get any MPEG4 HD channels on my HR20-700 (error 771) I can get the few MPEG2 channels (in the 70's) and SD. I have reset, rebooted, pulled the power plug and still nothing.

In the same room I have a HR10-250, I can get the MPEG2 HD channels no problem and also regular SD.

I have also tried switching the cables but this did nothing for me. I call DTV last night and got a CSR that .. well lets just say it was late and he was maybe tired, but I got no help other than "pay $79 for a service call".

So anyone here care to take a stab at my problem ?

John
The 771 error is a searching for signal error. What are your signal strengths? I would bet thats where the problem is.
Do you have the B-band converters installed at the back of the receiver?
I called DTV and got an appointment date of next Thursday ! So I decided to look into the problem a little closer. I found 2 problems. First I had a B-Band filter going bad. Once I replaced that I set about re-aiming the dish. The signal strength on the 99 SAT was very low 0 - 50, I did a fine tune setup of the dish twice and nailed the signal up into the 90's.

Now I have nice clear video and the audio matches up better too.

John
Nutter said:
I called DTV and got an appointment date of next Thursday ! So I decided to look into the problem a little closer. I found 2 problems. First I had a B-Band filter going bad. Once I replaced that I set about re-aiming the dish. The signal strength on the 99 SAT was very low 0 - 50, I did a fine tune setup of the dish twice and nailed the signal up into the 90's.

Now I have nice clear video and the audio matches up better too.

John
Congrats and enjoy.
Nutter said:
I called DTV and got an appointment date of next Thursday ! So I decided to look into the problem a little closer. I found 2 problems. First I had a B-Band filter going bad. Once I replaced that I set about re-aiming the dish. The signal strength on the 99 SAT was very low 0 - 50, I did a fine tune setup of the dish twice and nailed the signal up into the 90's.

Now I have nice clear video and the audio matches up better too.

John
"You're hired." :)
1 - 7 of 7 Posts
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