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Legend
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Discussion Starter · #1 ·
I do not have the most recent @12/8 ish software yet.

Since the first time I owned the HR20 (Around 6 weeks ago) I have found that after a restart (usually only after a software download) I would get a picture that would break up / distort / pixelate after every few seconds. I usually found that 2 (always two) restarts would correct the problem.

However after the last software update it took 10 or so restarts and after a power outage earlier this week I am now on 20+ restarts and the problems remains.

This effects previously and newly recorded shows and live TV.

1) Anyone else having this problem

2) Any tips on getting DirecTV to switch this out without going through a painful troubleshooting exercise.
 
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