The thing that tipped me over the boiling point with TWC is their horrible handling of Center Ice and Direct Kick. There have been numerous occasions over the past couple years where games didn't start on time, games got cutoff early, the screen would go blank halfway through and stay that way, sound would come with no picture or vice versa, or I would get a "you are not subscribed to this channel message." They used to send technicians to the house who would of course tell me everything was perfect. It wasn't until I called to disconnect service that they let me talk to an upper level manager who admitted these package are not very popular in the grand scheme of things and that they had to apply their limited bandwith and resources to make sure the channels people watch most often operate smoothly. It's gotten to the point where they are giving me $35-50 credit every time I call, but missing the games and being on the phone with them for an hour or more every 2-3 weeks is not worth it. Does anybody have similar problems with the games on DirecTV and their handling of sports subscription packages? If so, what are they, how bad is it, how often does it occur, how long does it take to resolve, what do they give you for your troubles, etc…? Thank you.