I'm sick of the contractors for DirectTV techs not knowing what they are doing. I woke up this morning and sure enough my signal is out again. I went on the roof to check the dish, and its loose, you can jiggle it and it moves in and out of the brick it’s mounted into. I have had 4 service calls in less then a month. One of the calls was because the dish pulled right out of the wall and was lying on the floor. The dish luckily fell onto the roof and not the other way and into the driveway where it could have killed someone.
How the f*ck can a company run a business like this? I called them yesterday and they said they only use one installer in NYC call Halstead Communications, who seems to have no idea how to mount the new KaKU. DirecTV said they have no one else they can send to do it. I’m at the point where I want to just call a professional installer who knows what they are doing and I'll try to get DirectTV to reimburse me for the install. Does anyone have any experience with a professional installer in NYC who has mounted the new KaKu dish ?
Thanks
How the f*ck can a company run a business like this? I called them yesterday and they said they only use one installer in NYC call Halstead Communications, who seems to have no idea how to mount the new KaKU. DirecTV said they have no one else they can send to do it. I’m at the point where I want to just call a professional installer who knows what they are doing and I'll try to get DirectTV to reimburse me for the install. Does anyone have any experience with a professional installer in NYC who has mounted the new KaKu dish ?
Thanks