[janeslogin]

DoesDish Network customer service have an address on line where one can ask general non-critical questions specific to ones personal set-up or contract and not have to dial 1-888-bla-bla-bla and go through all those telephone menue questions?

 

[James Long]

Online Customer Service
http://www.dishnetwork.com/content/faq/index.shtml

Online Email Form
http://www.dishnetwork.com/content/aboutus/contact_us/index.asp

 

[Thor263]

I would be surprised if you get more than a generic response though...which may be good enough...

 

[Steve H]

You can email them ...... [email protected]

 

[SaltiDawg]

You can email them ...... [email protected]

Steve,

I believe this is only for picture issues only.

 

[BobaBird]

Yup. Here are the e-mail addresses:

[email protected]
Customer Service, billing and programming issues.

[email protected]
This e-mail address is primarily for picture and sound quality issues. Provide the channel number, time, and description of the problem. Each comment is reviewed by the Quality Assurance Team but don't expect an individual response.

[email protected]
As you may have guessed, the technical folks.

[email protected]
Charlie Chat Questions or comments.

[email protected]
Last resort for trying to resolve problems if you are unable to get satisfaction from a CSR or the feedback or tech e-mails.