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955 Posts
William,
It sounds like they hooked you up to the 2nd dish by cascading SW-21 switches with the TWIN on your Dish500.
Early model rcvrs such as the 3000 & 4000 just do not work consistently with this installation as you have discovered. They are capable of working with a SW-64 but they do not "recognize" a TWIN/SW-21 properly so they only work intermittently that way.
I think you have a legitamite "beef" with DISH here if they did the install on the 2nd dish for free deal. I would ask them to either upgrade your 4000 or provide a SW-64 if that's how you got the dish for 148.
If you bought the dish yourself for some other reason it's up to you to pay the difference.
It sounds like they hooked you up to the 2nd dish by cascading SW-21 switches with the TWIN on your Dish500.
Early model rcvrs such as the 3000 & 4000 just do not work consistently with this installation as you have discovered. They are capable of working with a SW-64 but they do not "recognize" a TWIN/SW-21 properly so they only work intermittently that way.
I think you have a legitamite "beef" with DISH here if they did the install on the 2nd dish for free deal. I would ask them to either upgrade your 4000 or provide a SW-64 if that's how you got the dish for 148.
If you bought the dish yourself for some other reason it's up to you to pay the difference.
