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Problems w DTV Activation, Hold Times & Inexperienced CSR's

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Godfather
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Discussion Starter · #1 ·
I know this has been asked before, but we are filing a formal complaint with DTV due to the long Activation process, Hold Times & Inexperienced CSR's.
Yeah, Yeah, Yeah people think this might be a waist of time, but time is money.
Per-calls are not working and now there are CSR's working from home. Time to come together no matter what our differences are and try to fix the problem.
Please post you companies name, # of employees and problems your company has had with this problem. I promis it will make it to the correct people. I can not promis it will help, but doing nothing is not the answer.

Also just add your option on the poll.
 
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