Here's the cliff notes version:
With the Protection Plan, you have a contract which obligates DirecTV to repair or replace any DirecTV-installed part of their system (including receivers, dishes, and multiswitches) at no additional cost or obligation to you. The Protection Plan also covers dish realignment.
Without the Protection Plan, DirecTV is under no obligation to repair or replace receivers, dishes, etc. Your cost for repair or replacement is based on whatever prices DirecTV decides to charge. Currently, DirecTV's prices seem to be as follows:
- Defective leased receivers are replaced for $20 (unclear if there is a commitment renewal with this).
- Defective owned receivers are replaced either at full cost or replaced with a leased receiver for $20 plus a commitment renewal.
- Service calls are $80. Service calls may be required before a defective receiver is replaced.
- Some customers may be eligible for a discounted service call for $20 if they sign up for the Protection Plan for one year.
Those prices are currently unpublished and subject to change at any time without notice.