they can't answer because its not possible. the box is too braindead to let you do such a simple and logical operaton. sorry to be the bearer of bad news.
I would say DirecTV decided they would rather have 1 90 minute live buffer than 2 30 minute buffers. While I disagree with this decision I don't think it is because the box is "braindead." That said there is a work around to watch 2 shows and jump back and forth between them. Take a look at the unofficial tips and tricks post at the top of this forum.
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