Discussion Starter · #1 ·
I am having trouble with the new DVR. Seems after a new software download with version 6.2a, there is a problem with both tuner tuning channels causing my recorded programs to be empty (00:0) partial. I thought it was something to do with the recording part or hard drive. I've investigated it further and found that both turners have difficulty switching from SD Channel to HD Channel. Example. I record everyday at 2pm channel 79 UHD. At 3pm I record a local broadcast SD channel (ch6). Also at 4pm on the SD channel (ch6). On both occasions my recording on the SD channel is empty stating a partial recording. I then tried tuning between both channels on the same tuner without recording. First I tune to ch 79. The signal is good. Then I tune to the SD ch6 and the picture is blank. I flash back to ch 79 and picture is good. Back to ch6 and still blank. The SD ch 6 will only come in if I channel up or down and then back to ch6. This also happens in reverse order from SD to HD. My observation is that the recording or anything with hard drives are normal. It appears theres something in the software thats effecting the way these tuners switch from different formats. I didn't have this problem with previous software version before 3.2a. According to the forums there is a new version available 6.3b but so far It hasn't come through my unit yet.