[kncrvl]

I have the [email protected] package on my Dish account, so I went to EpixHD to sign in and try and set it up on my Roku. There was a message on the site that says "You may not have access to view content. To upgrade your programming, click here or CHAT with a DISH Network Agent." I tried a chat with Dish and they said I need the Epix package, even though on the Epix site it says "A subscription to BLOCKBUSTER @ Home or The EPIX Package includes access to EPIX, EPIX 2, EPIX 3 on TV and thousands of EPIX movies streaming to your computer or internet-connected devices (i.e., tablets, smart phones, game consoles, and streaming media players like Roku). Plus, subscribers get access to EPIX On Demand with select equipment."

So I sent an email to Epix and they confirmed that as long as I can watch the Epix channels on my TV, which I can, I should be able to use EpixHD.com.

Who is correct in this situation? I just became a Dish subscriber, so I'm not sure if that has anything to do with it. The Dish rep insisted I need to add the Epix package.

Thanks,
Ken

 

[garys]

I have [email protected] as well and can log onto Epix.com with no problems using the same login as with MyDish.com and DishOnLine.com. Not sure if the Roku is causing your problem.

 

[[email protected] Network]

I have the [email protected] package on my Dish account, so I went to EpixHD to sign in and try and set it up on my Roku. There was a message on the site that says "You may not have access to view content. To upgrade your programming, click here or CHAT with a DISH Network Agent." I tried a chat with Dish and they said I need the Epix package, even though on the Epix site it says "A subscription to BLOCKBUSTER @ Home or The EPIX Package includes access to EPIX, EPIX 2, EPIX 3 on TV and thousands of EPIX movies streaming to your computer or internet-connected devices (i.e., tablets, smart phones, game consoles, and streaming media players like Roku). Plus, subscribers get access to EPIX On Demand with select equipment."

So I sent an email to Epix and they confirmed that as long as I can watch the Epix channels on my TV, which I can, I should be able to use EpixHD.com.

Who is correct in this situation? I just became a Dish subscriber, so I'm not sure if that has anything to do with it. The Dish rep insisted I need to add the Epix package.

Thanks,
Ken

If you subscribe to Blockbuster @Home you can access the content through the Roku. If you are having issues getting this set up, please send me a PM with your phone or account number so I can assist you further. Thank you!

 

[kncrvl]

Thanks. I was able to link the Roku, but none of the movies will play. I'll send a PM as soon as I get my post count up.

 

[kncrvl]

Three

 

[kncrvl]

Four

 

[kncrvl]

Five

 

[tampa8]

Yep have blockbuster, have the EPIX online,and Roku with no problem, including on my Android.

 

[fpembleton]

Correct, I have Blockbuster and the Epix channels play fine on my Roku. Roku tech support has been very responsive to me - havent had to contact them but a couple of times in two years. My experience is that periodically the Epix channel app on the Roku will not function, not often. However, I got a prompt response from Roku and the issue rectifed immediately.

 

[Paul Secic]

I have the [email protected] package on my Dish account, so I went to EpixHD to sign in and try and set it up on my Roku. There was a message on the site that says "You may not have access to view content. To upgrade your programming, click here or CHAT with a DISH Network Agent." I tried a chat with Dish and they said I need the Epix package, even though on the Epix site it says "A subscription to BLOCKBUSTER @ Home or The EPIX Package includes access to EPIX, EPIX 2, EPIX 3 on TV and thousands of EPIX movies streaming to your computer or internet-connected devices (i.e., tablets, smart phones, game consoles, and streaming media players like Roku). Plus, subscribers get access to EPIX On Demand with select equipment."

So I sent an email to Epix and they confirmed that as long as I can watch the Epix channels on my TV, which I can, I should be able to use EpixHD.com.

Who is correct in this situation? I just became a Dish subscriber, so I'm not sure if that has anything to do with it. The Dish rep insisted I need to add the Epix package.

Thanks,
Ken

EPIX is as good as HBO IMHO.

 

[MCHuf]

EPIX is as good as HBO IMHO.

As far as movies are concerned, I agree with you. But HBO excels in tv series, something which Epix lacks.

And I have no problem watching EpixHD on both my Roku and Xbox 360.

 

[PBowie]

I should be able to get EpixHD.com on my google tv/PC too ??
I want to watch the boxing from the UK on Saturday !

 

[kncrvl]

We were able to get this resolved the other day. There was an issue because I have some promo deals on my account since I'm new.

Thanks to RaymondG for the help on this.

 

[tcatdbs]

Anyone here get Epix to run on a nexus 7?

 

[BubbaD]

I need to get a roko.

 

[CeeWoo]

Any final result?
I'm having the exact same problem (I was able to start a 14 day free trial though). Blockbuster/Dish isn't recognizing that I can get DVDs either.

Acct was started yesterday and the TV channels come in fine her-but online it's like I haven't subscribed (except in the billing that is LOL)

 

[[email protected] Network]

Any final result?
I'm having the exact same problem (I was able to start a 14 day free trial though). Blockbuster/Dish isn't recognizing that I can get DVDs either.

Acct was started yesterday and the TV channels come in fine her-but online it's like I haven't subscribed (except in the billing that is LOL)

I was able to correct this issue for the OP. Please send me a PM with your phone or account number so I can review what is occurring and assist you with this further. Thank you!

 

[CeeWoo]

I was able to correct this issue for the OP. Please send me a PM with your phone or account number so I can review what is occurring and assist you with this further. Thank you!

Thank You Raymond...You've been a big help and this morning it appears we're all set and running correctly!!!

You DIRT guys are almost like superheroes or something

 

[[email protected] Network]

Thank You Raymond...You've been a big help and this morning it appears we're all set and running correctly!!!

You DIRT guys are almost like superheroes or something

I'm glad I could help!