I have the [email protected] package on my Dish account, so I went to EpixHD to sign in and try and set it up on my Roku. There was a message on the site that says "You may not have access to view content. To upgrade your programming, click here or CHAT with a DISH Network Agent." I tried a chat with Dish and they said I need the Epix package, even though on the Epix site it says "A subscription to BLOCKBUSTER @ Home or The EPIX Package includes access to EPIX, EPIX 2, EPIX 3 on TV and thousands of EPIX movies streaming to your computer or internet-connected devices (i.e., tablets, smart phones, game consoles, and streaming media players like Roku). Plus, subscribers get access to EPIX On Demand with select equipment."
So I sent an email to Epix and they confirmed that as long as I can watch the Epix channels on my TV, which I can, I should be able to use EpixHD.com.
Who is correct in this situation? I just became a Dish subscriber, so I'm not sure if that has anything to do with it. The Dish rep insisted I need to add the Epix package.
Thanks,
Ken
So I sent an email to Epix and they confirmed that as long as I can watch the Epix channels on my TV, which I can, I should be able to use EpixHD.com.
Who is correct in this situation? I just became a Dish subscriber, so I'm not sure if that has anything to do with it. The Dish rep insisted I need to add the Epix package.
Thanks,
Ken