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Error 004

2348 Views 4 Replies 4 Participants Last post by  renelicious, 
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My screen keeps showing Error 004 "An error has been detected in your switch...". There is some more info with instructions on running the "Check Sitch" test on the Point Dish screen. I called Dish and they ran through a couple of troubleshooting steps and then suggested a tech come out.

Howerver there is going to be a $49 charge for them to do that. That really upsets me and I really don't want to pay them to fix it. Does anyone have any ideas what I could possibly look at myself instead of paying them the fee?

It might be time to call the cable company or DirectTV and see what they have to offer.
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James Long
#1 Troubleshooting Tip - Turn everything off.

Disconnect all the coaxes from the switch or unplug all of your receivers and any power inserter that might provide power to the switch. Let it go cold for a minute.

Then plug back in the power inserter (if you have one) and your receivers. If you did a check switch while there were problems you will have to do a check switch again.
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