[Kincade]

After 10 years we decided it was time to move on from our old tivo r10s. So far ive found very little to dislike but i am having a few strange issues that im hoping you can help me figure out. They may all be due to my ignorance.

-even though i select 'channels i receive' under favorites and then make the same selection in my guide, the guide shows plenty of channels that we dont get. Am i doing this incorrectly?

-even though i have selected first run only, nearly all my series seem to be recording reruns as well as first runs. Bug? Or am i interpreting first run incorrectly?

I believe i have updated to the latest software, so that shouldn't be an issue.

Thanks for any help you can give!

 

[Kincade]

Thanks for the quick and detailed reply... I'm glad to see I'm not misunderstanding the instructions and doing this incorrectly.

Strange that the first point should still be an issue after so many years. One would think it would be easy to resolve.

Regarding my second point, you are saying that it will only record the first episode that I use to set up my season pass and not any addition reruns as long as 'first run only' is selected?

I'm still a bit upset about my install. The installer didn't have a wired link to the network in stock and couldn't get the wireless link to work so 3 days later I'm still without some of the functions of the HR34. Between that and the shoddy install on my roof (left all the wires and splitter just hanging/dangling in the wind), I'm thinking I made a huge mistake by signing the work order.