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I have cleaned up the thread by removing the copyrighted material and combining all of the links into one post. You are welcomed to continue the discussion.

We will keep an eye on Rob and thank you for bringing this to our attention.
 

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Yes, theoretically this should have been done in private but I wanted to make this public to show how we handle these sorts of complaints with first hand access to the original messages.

Actually Nick wrote his complaint in a very proffesional manner and I didn't see a need to hide anything since there were no heavy flames or language.
 
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