It can be anything from a HR21 to a HR24, but I'd count on a refurb HR21/22/23 and very doubtful on a HR24.
It is a downgradekkl said:I received my free ($19.95 S&H) HD DVR the other day and it was a refurb'd HR21, just like many predicted. Seems like a sideways move or downgrade for my HR20-100.
If you want a HR24 then purchase one from SolidSignal and ask DirecTV for a credit.bwil7105 said:Does anyone know what model you get if you order this. I know it's not going to be an HR34, but what model HR24 do you get?
Unless you really want 3D..."Davenlr" said:It is a downgrade
Bet they got you for a new 2 yr contract too.
Not true. You get what you get. The local tends to reserve the HR24s for new customers and upgrades for existing tend to get earlier platform refurbs. Not 100%, but prolly 50/50.acer505 said:Have them send a Teck out to replace the DVR they only carry new models on the truck.
That is what the teck that was at my house last week tolled me.
Not true have not seen a HR24 in at least 1 1/2 to 2 months everything coming through the entire installation work force right now is 95% refurb gear and usually HR22 & HR23 for HDDVRS.acer505 said:Have them send a Teck out to replace the DVR they only carry new models on the truck.
That is what the teck that was at my house last week tolled me.
I wouldnt rely on this happeningMysteryMan said:If you want a HR24 then purchase one from SolidSignal and ask DirecTV for a credit.
Why? It's been done before.wahooq said:I wouldnt rely on this happening
No link needed. Call and ask.Scooter22 said:Anyone gotta link for this "offer?"
I've been a customer since the late 90s and one of our HD TVs is still using a SD DVR that I'd love to upgrade for free (plus shipping).
No plans on going anywhere, so I don't mind if they add a couple years to our plan.