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Geek til I die
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kkl said:
I received my free ($19.95 S&H) HD DVR the other day and it was a refurb'd HR21, just like many predicted. Seems like a sideways move or downgrade for my HR20-100.
It is a downgrade :)
Bet they got you for a new 2 yr contract too.
 

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Legend
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151 Posts
acer505 said:
Have them send a Teck out to replace the DVR they only carry new models on the truck.
That is what the teck that was at my house last week tolled me.
Not true. You get what you get. The local tends to reserve the HR24s for new customers and upgrades for existing tend to get earlier platform refurbs. Not 100%, but prolly 50/50.
 

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acer505 said:
Have them send a Teck out to replace the DVR they only carry new models on the truck.
That is what the teck that was at my house last week tolled me.
Not true have not seen a HR24 in at least 1 1/2 to 2 months everything coming through the entire installation work force right now is 95% refurb gear and usually HR22 & HR23 for HDDVRS.
 

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This Space for Sale
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7,466 Posts
Whereas three weeks ago I had a tech come out for an acting up HR21. It had to be replaced. They only had new HR24s and said they hadn't received any refurbished equipment in several weeks.

So you will get whatever the installer has on their truck and that could be new or used.
 

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Hall Of Fame
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All this shows is its hit or miss and it might also depend on which part of the country you are in as to what they have in the nearest distribution center. Bottom line, if you want a specific model you need to order it from somewhere else like solid signal. Unless you are ordering an HMC(HR34)
 

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Godfather
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532 Posts
I just posted a question about switching from an HR20 to an HR34. One option was to keep the HR20 and to add another H2?. I hadn't thought about the free DVR route. That makes a second unit even more attractive.

From what people have said you are better off having a tech deliver/install it, but doesn't that cost more money?
 

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Legend
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114 Posts
FWIW--I was able to upgrade my two HR20 boxes to HR24 HD DVRs simply by telling the rep that I had just bought a couple of 3D-capable displays and wanted to take advantage of D*'s 3D programming lineup; the logic I gave the rep was, what good is it for D* to offer 3D channels if their customers don't have the proper receivers to be able to tune into those channels (HR20 not capable of correctly outputting D*'s 3D channels)? Next thing I knew, free equipment upgrade with no 2-year contract renewal/commitment... :D
 

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Hall Of Fame
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I imagine because like it has been posted before DirecTV is cracking down on the amount of freebies, discounts, etc. that are being given out. I imagine this is one of the top ones they want to do away with.
 

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Legend
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Anyone gotta link for this "offer?"

I've been a customer since the late 90s and one of our HD TVs is still using a SD DVR that I'd love to upgrade for free (plus shipping).

No plans on going anywhere, so I don't mind if they add a couple years to our plan.
 

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This Space for Sale
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Scooter22 said:
Anyone gotta link for this "offer?"

I've been a customer since the late 90s and one of our HD TVs is still using a SD DVR that I'd love to upgrade for free (plus shipping).

No plans on going anywhere, so I don't mind if they add a couple years to our plan.
No link needed. Call and ask.
 
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