Discussion Starter · #1 ·
Yesterday DTV came by for my upgrade. They must have farmed out to who knows who of a company. Wow I'm shoocked at how uninformed these guys really are. I knew things were going bad when he hooked up my new reciever and was powering up. I said aren't you supposed to hook up the new slimline dish first. Puzzzled loook on both their faces.:eek2: I said you mean to tell me you came hear just to give me the new hr21. It's worthless to me without the new dish. Well then he says ya I thought that was wierd but all the order papers said is a swap. Both guys said they couldn't hook one up for me. So I get on the phone with DTV and they agree that I should have had the dish also. I put one of the guys on the line and now I will be waiting until wednsday. No problem I'll just use this for the time being. A few sorry's and off they go. Get home last night dish can't find signal at all 771. I look at the hook up and they had on of the two sat lines with my ota cable. So I put the other one in it's right spot. Reboot and can not get any kind of signal at all. So I brought my H10-250 back up stairs and hooked that one up and all is fine. So the reciever they gave me also is no good. Man I am trying to be patient, But every installer I have dealt with for over 14 years of service is bad.