Joined
·
51 Posts
I just received an email from DTV telling me that as a loyal customer I am entitled to a free Equipment upgrade. It's probably just a coincidence that I had emailed them last week about my HR20-700 that has been acting up and may be slowly dying.
Following the links provided it seems that I can get a new HD DVR for the shipping handling fee but there are some unanswered questions. What will they send me? Says its their discretion and I get that but I'm still wondering . The "cart" lists a $6 charge for an additional TV. I assume that's a monthly fee but I don't want an additional TV I just want to replace the DVR I have.
So.......what should I know before doing this and what is DTV not telling me?
Thanks
Following the links provided it seems that I can get a new HD DVR for the shipping handling fee but there are some unanswered questions. What will they send me? Says its their discretion and I get that but I'm still wondering . The "cart" lists a $6 charge for an additional TV. I assume that's a monthly fee but I don't want an additional TV I just want to replace the DVR I have.
So.......what should I know before doing this and what is DTV not telling me?
Thanks