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Goodbye $0 Loyal Customer Service call!

3660 Views 0 Replies 1 Participant Last post by  beforesixbeers
As of Feb 27, all Loyal Customer discounted equipment offers and the Loyal $0 service call offer are expired.

Available only once every 12 months.
Account cannot be more than $10 past due.

First offer Service Plus Protection Plan to waive the $49.95 service call fee.
If customer declines SPPP, present the service call at 50% off of regular price and position as follows:
"Mr./Ms. _____, a service call is normally $49.95. However, as we value you as a loyal DIRECTV customer, we are going to take off 50% of that charge today as a courtesy and our way of saying ‘thank you’ for your continued business, and you will be charged only $24.95."

Schedule a Discounted Service Call.
Enter $25.00 as the amount to be credited from the service call fee.
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