Does DirectTV have a grace period of like 30 days where is you don't like it you can cancel without penalty?
Or lack of state laws. I signed up with D* last year and tried to cancel out after two days due to bad info. Retention informed me AZ has no specific laws on this and D* had set up grace period to expire in AZ 24 hrs. after service start.tcusta00 said:Nope, just one factor: state laws.
When I talked to Retention they stated (AZ only) , grace period was originally 3 days but policy was later changed to 1 day by D*.litzdog911 said:DirecTV's policy is three days.
The law is the one factor that will force DirecTV to change it from 24 hours (or three days, depending on who you believe) up to 15 days, as I stated in post 2.Shades228 said:What are all the factors in the law then? You make it seem like just being in the state makes it happen. It doesn't.
Time of order and activation are different things. 15 days is from the time of order not the day of activation. Who you order it through impacts it as well.tcusta00 said:The law is the one factor that will force DirecTV to change it from 24 hours (or three days, depending on who you believe) up to 15 days, as I stated in post 2.
You state that there are "many other factors" that will change it from one up to 15 days. What are the many other factors?
tcusta00 said:I believe it's 3 days. Your state laws may vary.
Welcome to the world of public online forums....tcusta00 said:I did say "Your state laws may vary."
Sheesh, I'm sorry I try to help people around here. It feels like every time I do lately people split hairs and try to "catch" you doing or saying something wrong. :nono2:
Thanks for the address. If I get some accurate info I'll post it.Ken S said:Contact your state department of Consumer Protection or Attoney General's office. Some states force companies like DirecTV to give customers a right of rescission...others don't. If your state doesn't offer anything it's unlikely that DirecTV will...there's nothing in their agreements that indicates any sort of trial period.
Here's a starting point for you: http://www.azag.gov/consumer/