Anyone notice after switching from the HR10 to the Hr20 that the picture is grainy? We are pretty picky and noticed it right away. I called tier 2 tech support and they think it's either the converter boxes that hook up the sat 1 and 2 cable, maybe they are bad, or causing interference, or an issue with the hdmi cable conflicting with the new box. They apparently are working on a fix for that. Anyway, we are not happy at all and I think I will get my hr10 and hook it up hdmi to the other input on the plasma so we can see it side by side when the tech comes.
My tv is:
55hdt52 Hitachi plasma.
The way I would describe the problem is:
on SD channels the picture is grainy blurry and hard to make out words
on high def channels the picture is clear, but grainy at times (like in darkness) and not the sharpness and detail I am used to with the HR10, for example... a persons face, I used to be able to see every wrinkle and crease and each strand of hair, now it looks like a soft focus filter has been applied and I can still see some sharp detail, but most is lost.
Please help as I am ready to put this one upstairs with my toshiba crt (SD) and bring the HR10 back down here, what a waste that would be... No high def locals for me...
My tv is:
55hdt52 Hitachi plasma.
The way I would describe the problem is:
on SD channels the picture is grainy blurry and hard to make out words
on high def channels the picture is clear, but grainy at times (like in darkness) and not the sharpness and detail I am used to with the HR10, for example... a persons face, I used to be able to see every wrinkle and crease and each strand of hair, now it looks like a soft focus filter has been applied and I can still see some sharp detail, but most is lost.
Please help as I am ready to put this one upstairs with my toshiba crt (SD) and bring the HR10 back down here, what a waste that would be... No high def locals for me...