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Great Customer service Experience

4K views 25 replies 11 participants last post by  inf0z 
dpeters11 said:
Kind of ironic. If you have an HR20 and want 3D, policy is they'll send a box that supports it once you give the code displayed. Later, HDMI port goes out, and policy states you can't get 3D functionality back.
Yes ironic, however if you build your case around that most people would or should make an exception.
 
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