[FLAsathappy]

Got up this morning, got the dreaded "hard disk corrupted" message, everything on the disk gone. NOT pleased. But I'll skip venting about it.

Maybe a clue though...
Day before yesterday, I added to "DishPass" "House", to try to get that medical doctor show. So, when I got home last night, there were about three dozen items recorded that had "House" in the title, "Little House on the Praiirie", etc., not my intent obviously.

So, I went to delete all of them, one by one. So, while I'm doing that, I get them almost all wiped out, and then several times, they kept reappearing, so I kept deleting them until finally they were all gone. Pretty sure this had something to do with the disk corruption problem.

So at 3AM, looks like it did the FSCK and decided it was hopeless.

My suggestion would be to check the code when items are deleted, make sure some completion status event comes back OK, flush cache to disk, etc., anyway that's what it smells like to me.

Dish should hurry up and give us a way to back up our stuff. Heck, can't even put things in folders on the drive, that doesnt sound like too much to ask for either.
I think losing everything on the hard drive should get you a one month credit, it's really poor. That would give them an incentive to fix it too.

 

[James Long]

The "everything" that people are losing are in the VOD areas. Very few have reported losing anything in "My Recordings" (the stuff you record) - and even those reports are questionable.

The penalty E* has is that they can't sell VODs if they keep getting lost off of the receivers. VODs are a tough sell anyways ($1 more for a movie that is on PPV? 24 hours of viewing instead of save it on your drive forever?) - not having the files on the drive doesn't help.

 

[FLAsathappy]

The "everything" that people are losing are in the VOD areas. Very few have reported losing anything in "My Recordings" (the stuff you record) - and even those reports are questionable.

The penalty E* has is that they can't sell VODs if they keep getting lost off of the receivers. VODs are a tough sell anyways ($1 more for a movie that is on PPV? 24 hours of viewing instead of save it on your drive forever?) - not having the files on the drive doesn't help.

Nah, never use the VOD, I definitely lost everything in my "My Recordings" area. From "Diagnostics", "Counters", "Hard Drive Counters", it has 06) Reformat Partition: 0x1000, 07) Fsck: 1 : 11-11-06 3:00 am. Maybe that's all normal, but like I say, this morning it said it was corrupted and it had had to reformat or whatever, I forget the exact message. And all my recordings are GONE.

 

[P Smith]

Complain to CEO of Dish for provide external storage support as a backup.

 

[Ron Barry]

Do you recall if the message was a 760 message you saw? Your experience FLA... Is different that others have expressed and I would really be interested in what that error code was. There was another person that also had my recordings wiped but they also were not sure on the error message they saw before it.

Bummer... Because the rest of the people that got the 760 message saw no corruption..

And loosing your recordings is not fun. I could understand being upset about it and thanks for keeping even keel in the support areas as you provide feedback. Much more helpful and some good details on the diagnostic counters.

WHat was the specifics on the timers you created? Perhaps that is how to reproduce this issues then again it might be random and the timer is a red herring. IN either case.. that info would be helpful.

 

[FLAsathappy]

Next time I'll take a digital photo of the error message.

Isn't there some log file that can be accessed that would have the error info ?

As I said, I had created a DishPass schedule entry for anything with "House" in the title, which was a mistake on my part, I just wanted the "Dr House" show, but instead got about 3 dozen rtecordings in one day.

Please re-read my original message, I think it has plenty of info on what happened. My sense is it's an issue when deleting too many things quickly, the delete file code is not clean and the file system got corrupted.

If I had to chase this down I would focus on deleting as many of "My Recordings" as possible, as quickly as possible.

 

[James Long]

You were deleting timers in DishPass, not shows in My Recordings --- right?

One thing you can do is go to the My Recordings screen (DVR twice)
Select "History" in the bottom right
Then scroll down the list on the left looking at the text on the top of your screen

The receiver will tell you why the progam is no longer on the hard drive
(It will say TV1 User delete, TV2 User delete, or Auto Delete and the date and time)

 

[FLAsathappy]

You were deleting timers in DishPass, not shows in My Recordings --- right?

One thing you can do is go to the My Recordings screen (DVR twice)
Select "History" in the bottom right
Then scroll down the list on the left looking at the text on the top of your screen

The receiver will tell you why the progam is no longer on the hard drive
(It will say TV1 User delete, TV2 User delete, or Auto Delete and the date and time)

No, I was deleting from My Recordings, NOT deleting timers in DishPass. Because, they did get recorded, a whole bunch of them.

Unfortunately, DVR History only goes back to 11/01, my saved items that got wiped dont show in there, I guess they were older, certainly most of them were.