[dod1450]

I was wonder on why D* does not have a way to notified thier customers who are using the custom features on when a channel switches from SD to HD? I had noticed that one of my local PBS channel was not on my favorite list a couple days ago. I know it was there when I turn the televsion off the night before.
I had to changed from custom to "all I get" and it was there. So I went to the channel in question and had added to my custom list. The new channel is in HD.

 

[Beerstalker]

They usually do use TV mail to announce when they get new HD channels added (although a lot of the time the TV mail shows up a week or two after the channel went live). However, I don't think that they do it for local channels. Might be too difficult to send TV mail to just people in certain DMAs?

I believe they also mention it in your bill, but if you don't get a bill mailed to you then it's easy to miss. I don't get my bills mailed to me, I just watch how much is charged to my card each month and if it changes then I go look at my bill to see why, so I probably wouldn't find out that way. But I'm on here a lot so I tend to know before a channel goes live anyway, and tell all my friends with DirecTV about it.

 

[tonyd79]

Don't know if they use mail for local channels. Every add recently that was national was noted in mail on my DVRs.