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15 Posts
Last night I was installing a second VIP622 receiver when I got into a conversation with a service rep how the first I exchanged due to HDMI and remote problems how the HDMI was a software problem and that all would eventually fail.
Here's the deal. They swapped mine. No problems since. When HDMI fails and doesn't come back - hardware. Don't allow you to tell them otherwise.
Well, they read from their script sheets.
Here's the deal. They swapped mine. No problems since. When HDMI fails and doesn't come back - hardware. Don't allow you to tell them otherwise.
Well, they read from their script sheets.