If you watch the training video, they state multiple times that if the TV has an HDMI connection, then the installer HAS to connect the HR20 via HDMI.bonscott87 said:HDMI is not required at all. And yes, they are supposed to provide one at no charge should you need one.
Was told by CSR rep today that HDMI arent provided for free and that install for OTA will be extra. Need to call back and get a better rep to get my money back for cables and free install of OTA line so once enabled will be readylitzdog911 said:Installers are supposed to provide free HDMI cables if your setup needs one.
My installer didn't even know what HDMI was. I had to supply my own cable and show him where to plug it in!litzdog911 said:Installers are supposed to provide free HDMI cables if your setup needs one.
Directv's own installation training video for the HR20 states that if the customer's TV has an HDMI connection then the installer MUST hook up the HR20 to the TV via an HDMI cable provided by the installer.loot87 said:No, I'd never make that assumption.
I'd be happy to cite whatever documentation there is that they have to give me one. "I read it on DBS Talk that you were supposed to" isn't really having much of an impact.