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I ordered my dish and receiver 6 weeks ago. The dish was supposed to be installed on Thursday. My current dish is chimney mounted. When the installer came, it became obvious he did not want to chimney mount it, so he said the house would get in the way of the new 99 degree satellite. I got the compass out. The side of my house is 179 degrees from the north. I know the new dish is bigger, but my current dish is no where close to being blocked by the edge of the house. He left without installing the dish.
I called DTV, who called Ironwood Communications. I think Ironwood does not want to make the installer look bad-they were very, very argumentative on the phone. Finally, after about 2 hours of trying to get someone-either DTV or Ironwood give me the dish, which I already paid for, and let me install it, conversations ended with no solution.
Does any one have any suggestions?
Thanks
I called DTV, who called Ironwood Communications. I think Ironwood does not want to make the installer look bad-they were very, very argumentative on the phone. Finally, after about 2 hours of trying to get someone-either DTV or Ironwood give me the dish, which I already paid for, and let me install it, conversations ended with no solution.
Does any one have any suggestions?
Thanks