[jdeatsch]

New Hopper (2 weeks since install).

Cat 5 cable to my router, ethernet traffic light shows activity on router as well as the back of the Hopper.

Programming, recording, etc. is normal through TV.

I'm unable to 'see' my Hopper using 'dishonline.com'. I can set a timer with that site but it never shows after the initial setting.

I'm unable to 'see' anything on my Hopper. Nothing that I've already recorded, and not delted, nada.

I cannot believe I'm the only one with this issue.

The 'technical support' people tell me they have 'submitted a ticket' to the engineering group.

I'm wondering if I'm an unknowing beta tester.

TIA,

Jim

 

[jdeatsch]

I don't believe this.

Just for giggles I switched to the upper Ethernet connection on the Hopper.

Problem solved apparently.

Sometimes I scare me.

 

[RasputinAXP]

Yeah, the bottom one isn't used yet.

 

[n0qcu]

Yeah, the bottom one isn't used yet.

Works for me on both my Hoppers.

 

[P Smith]

Yeah, the bottom one isn't used yet.

Works for me on both my Hoppers.

Oops !

 

[Ray [email protected] Network]

Do you have a Sling Adapter connected to your Hopper? This may be a silly question, but you never mentioned having one. To view TV Everywhere, you need the Sling Adapter connected. Please let me know. Thanks.

New Hopper (2 weeks since install).

Cat 5 cable to my router, ethernet traffic light shows activity on router as well as the back of the Hopper.

Programming, recording, etc. is normal through TV.

I'm unable to 'see' my Hopper using 'dishonline.com'. I can set a timer with that site but it never shows after the initial setting.

I'm unable to 'see' anything on my Hopper. Nothing that I've already recorded, and not delted, nada.

I cannot believe I'm the only one with this issue.

The 'technical support' people tell me they have 'submitted a ticket' to the engineering group.

I'm wondering if I'm an unknowing beta tester.

TIA,

Jim

 

[RasputinAXP]

Works for me on both my Hoppers.

I'm in the top one. Tech told me the bottom one was 'future use' which only sort of makes sense to me.

 

[olguy]

I've not been able to sling from my Hopper since I got it Mar 19. Until today. When I would log on to my Dish account and check My Equipment it indicated a connection. When I went to Dish On Line nothing. Guess the 212 did it for me.

 

[3HaloODST]

Works for me on both my Hoppers.

Yep the tech even plugged both into the bottom port on mine.