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Discussion Starter · #1 ·
I have recently upgraded to the Hopper and purchased the Sling Adapter. I am able to connect to the DVR through the SA using Dishonline and it will show my recorded shows but whenever I try to watch it never loads and I get the following error - "Your device isn't correctly registering with our service. Wait five minutes, then try again. If this recurs, reboot your device or router if you can. Then try again. (Error 6)". I have worked with 3 different support reps and have gotten nowhere. The last one said it may router setting issues but I am not sure. Anyone know of the required router settings in order to get the SA to play video remotely? Also, when I try to watch using my iPhone and the Dish app I get a "findID" error. Not sure what that means.
 

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Open Port 80. Also make sure DMZ+ and uPnP is enabled.
 

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You aren't supposed to have to configure anything on your router, though it is possible you could be unintentionally blocking something... most setups usually do not have to do anything but plug & play.

It is possible your receiver does need a reboot, but if you don't have someone at the house you can't do that.
 
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