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Of course they lie through their teeth to you about getting a free one. They promised me one through Retention, but said I had to pay for it first, then I just had to call them and they'd refund me. So I call the CSR, and they tell me they can't do it. I have to go through their supervisor. Then the CSR says they talked to the super, and they'll handle it right away, just not right then. Don't worry, it'll be taken off. Weeks later, they have done NOTHING.

DTV: DON'T TRANSMIT VERACITY
 
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