If it has not called out for 14 days the TiVo will give you a nag screen asking you to let it call out. Go another 14 days and the TiVo will give you the same nag screen once per day every day until you let it / force it to call out. You can -
(A) comply with the nag, let it dial out and restart the 14-day cycle -OR-
(B) press the TiVo button once a day to skip the nag
Either way the receiver will keep working, regardless of what the clueless CS rep told you.
(A) comply with the nag, let it dial out and restart the 14-day cycle -OR-
(B) press the TiVo button once a day to skip the nag
Either way the receiver will keep working, regardless of what the clueless CS rep told you.