Call DirecTV, ask for Retention and ask them that question.johkar1 said:We are about 10 months into a 2-year contract and own both our DVRs. How much can we expect to have to pay to cancel our contract? I am fed up with the DVRs.
I just had that exact conversation with D*... Termination is $12.50/mo for each month you have left in your contract.johkar1 said:We are about 10 months into a 2-year contract and own both our DVRs. How much can we expect to have to pay to cancel our contract? I am fed up with the DVRs.
They will charge $175.00 to $187.50 for the term remaining on your contract, depending on the number of partial months (14 or 15 months remaining respectively).johkar1 said:We are about 10 months into a 2-year contract and own both our DVRs. How much can we expect to have to pay to cancel our contract? I am fed up with the DVRs.
What are you fed up with?johkar1 said:We are about 10 months into a 2-year contract and own both our DVRs. How much can we expect to have to pay to cancel our contract? I am fed up with the DVRs.
Before you go back to Dish, read the forums for Dish, and you will see many rants about problems too, very similiar to what is complained about here.:lol:johkar1 said:The R15 is what I am fed up with...along with the rest of the world apparently. I am a former Dish customer. I still have my equipment. Their DVR is/was a dream...absoultely no problems whatsoever. I cannot remember ever having to reset it, the remote doesn't need direct line of sight, the features and functionality suited our needs. When you press a button, there is no delay and it does what you expect to do. Many of my friends have Dish DVRs and nobody has had any issues.
I left Dish because I wanted to buy new DVRs with dual tuners...long story short, their overseas customer service could not understand what I was asking them to do and they wouldn't escalate. So I simply switched. I have since had contact with their CS and it has been fine.
I realize the grass is not always greener and will research the performance of their new DVRs before I make a decision to walk away from DirectTv. If the latest update is forthcoming soon, I MAY wait...but I am not holding my breath.
Thanks for your input.