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3,068 Posts
My DSL saga is now perhaps 2 months old.
1 DSL finally becomes available order it from Verizon on main phone line.
2 Next morning order from AOL on 2nd phone line.
(try both and compare)
3 Wait a bit activations delayed pending some fibre in my line that has to be bypassed.
4 Hear nothing, Get install kits,=. Call Verizon, told order cancelled because my phone line DSL is OWNED by AOL
5 Call AOL told exactly the same thing. Except Verizon ownes my DSL
6 At Verizon suggestion call AOL and cancel order.
7 Rule is that you cant have 2 different DSLs on the same bill even though they are different phone number.
8 Verizon calls and says order cancelled and they are sending RA for install kit. DSL ownership strikes again.
9 Three days later hear strange beeps on line Verizon was to activate today. Called they said your up and had no record or knowledge of their rep who called and said order cancelled. Asked them about install kit return, ahh dont worry ignore return paperwork when it comes. Congrats you got Verison DSL.
10 Got DSL AND virus along with unlimited port attacks and such. Computer crashed
Used restore disk and bought Mac Afee firewall & virus protection. DSL with this working slower than dial up Lost a bunch of stuff in restoring system.
11 Mc Afee wanted $35 for phone support to get it working right. Threatened to return it for refund, they provided 2.5 hours of tech support and got it running OK. Still flakey, and I havent been able to play that free zone.com checkers but who cares
12 DSL by Verison, prefer AOL, and AOL provides fire wall protection for subs and now networking. After trying IE we prefer AOL content.
13 Cancel Verizon DSL told installl kit return label on its way. Can I use original return label? No dont do that you wouldnt get credit.
14 Wait a week and order again AOL DSL.
15 Find my checking account bounced. Low balance. Bounce caused by Verizon charging me for install kit.Charge for FIRST return never cancelled by rep when I was activated. They refunded the install kit money, but refused to reimburse me $38 bounce fee
16 I called back and threatrened canceling everything, home, business and cell with Verizon. Nice retention rep refunded twice $38 + tax for my inconvenience
17 AOL DSL now working after some set up problems. AOL didnt send 2 line filters and all jacks are 2 line. So I am temporarily using Verizon filters till I do some rewiring.
18 Got a second AOL install kit and refused it
19 Didnt have time to rewire, phone line developed NOISE and DSL quit working AOL found Modem died and is sending a replacement, should take about a week. Of course YESTERDAY I refused what I needed today
20 I decided dial up is GREAT! At least it works I am now thinking of trying AT&T cable WHAT AM I SAYING????
21 DSL? I didnt notice tremendous speed increases except on downloads. Most tie ups appear network related. Sites that were slow on V DSL also slow on A DSL
22 I WONDER WHAT WILL GO WRONG NEXT?
23 The system wouldnt let me use so many frowns.
Did I mention I am stripping amy other homes basement floor, preparing to put dsown a tile floor? Stripper is SUPER slippery. I went boom and my shorts got soaked with stripper and my backside got burned. You should of seen me move FAST, threw plastic on van seat and rushed home 2 blocks! I had seriously hot bottom!
1 DSL finally becomes available order it from Verizon on main phone line.
2 Next morning order from AOL on 2nd phone line.
(try both and compare)
3 Wait a bit activations delayed pending some fibre in my line that has to be bypassed.
4 Hear nothing, Get install kits,=. Call Verizon, told order cancelled because my phone line DSL is OWNED by AOL
5 Call AOL told exactly the same thing. Except Verizon ownes my DSL
6 At Verizon suggestion call AOL and cancel order.
7 Rule is that you cant have 2 different DSLs on the same bill even though they are different phone number.
8 Verizon calls and says order cancelled and they are sending RA for install kit. DSL ownership strikes again.
9 Three days later hear strange beeps on line Verizon was to activate today. Called they said your up and had no record or knowledge of their rep who called and said order cancelled. Asked them about install kit return, ahh dont worry ignore return paperwork when it comes. Congrats you got Verison DSL.
10 Got DSL AND virus along with unlimited port attacks and such. Computer crashed
Used restore disk and bought Mac Afee firewall & virus protection. DSL with this working slower than dial up Lost a bunch of stuff in restoring system.11 Mc Afee wanted $35 for phone support to get it working right. Threatened to return it for refund, they provided 2.5 hours of tech support and got it running OK. Still flakey, and I havent been able to play that free zone.com checkers but who cares
12 DSL by Verison, prefer AOL, and AOL provides fire wall protection for subs and now networking. After trying IE we prefer AOL content.
13 Cancel Verizon DSL told installl kit return label on its way. Can I use original return label? No dont do that you wouldnt get credit.
14 Wait a week and order again AOL DSL.
15 Find my checking account bounced. Low balance. Bounce caused by Verizon charging me for install kit.Charge for FIRST return never cancelled by rep when I was activated. They refunded the install kit money, but refused to reimburse me $38 bounce fee
16 I called back and threatrened canceling everything, home, business and cell with Verizon. Nice retention rep refunded twice $38 + tax for my inconvenience
17 AOL DSL now working after some set up problems. AOL didnt send 2 line filters and all jacks are 2 line. So I am temporarily using Verizon filters till I do some rewiring.
18 Got a second AOL install kit and refused it
19 Didnt have time to rewire, phone line developed NOISE and DSL quit working
AOL found Modem died and is sending a replacement, should take about a week. Of course YESTERDAY I refused what I needed today 20 I decided dial up is GREAT! At least it works
I am now thinking of trying AT&T cable WHAT AM I SAYING????21 DSL? I didnt notice tremendous speed increases except on downloads. Most tie ups appear network related. Sites that were slow on V DSL also slow on A DSL
22 I WONDER WHAT WILL GO WRONG NEXT?
23 The system wouldnt let me use so many frowns.
Did I mention I am stripping amy other homes basement floor, preparing to put dsown a tile floor? Stripper is SUPER slippery. I went boom and my shorts got soaked with stripper and my backside got burned. You should of seen me move FAST, threw plastic on van seat and rushed home 2 blocks! I had seriously hot bottom!
