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Connecting
How to Connect

Unplug the receiver's power cord.
Don't use the Power button alone.
The Power button doesn't turn off the receiver totally.
Look for the port on the back of your receiver labeled SATA.
For location, see "Rear Panel" in How-To.
Connect the external hard drive with an eSATA cable.
Make sure the cable is firmly connected on both ends.
Turn on the external hard drive and give it several seconds to boot-up to speed.
Plug in the power cord of your receiver.
The receiver automatically resets when plugged back in.
When the receiver resets:

It automatically recognizes the newly-connected hard drive.
The internal hard drive inside the receiver is disabled.
The internal hard drive can be used again if the external hard drive is disconnected.
When to disconnect the external hard drive:

To use the internal hard drive, disconnect the external one.
If getting an ERP, inform customers:
Disconnect and keep the external hard drive.
Customers own them and may want to use them again.
If moving the external hard drive to a new, different, or replacement receiver:

Content recorded from the previous receiver isn’t viewable.
The new receiver displays, "Searching for authorized content," when playing back these recordings.
This is a proprietary agreement DIRECTV has with the content providers to ensure that content can't be copied to external hard drives and used in unauthorized broadcasts.
Reformat the external hard drive to recover disk space by:
Connecting the external hard drive to the new receiver.
Reset everything in the receiver with the external hard drive still connected.
This reformats the external hard drive.
It also resets the receiver's factory defaults and Guided Setup needs to be repeated.
If the external drive returns errors, disconnect it and use the hard drive in the receiver as this is the DIRECTV branded and supported drive.
Retail only
You buy it – on your own, at your expense – at electronic retailers.
Approx cost = $100 - $170.
See also Requirements.
No guarantees:
We cannot guarantee that your external hard drive will work well for you.
For questions, specs, or problems:
Refer to the retailer who sold the external hard drive.
DIRECTV does NOT sell external hard drives

Requirements
Only works with:
HR20 or higher
R22
Recommended external hard drives – depends on what you want:
Receiver
How much capacity do you want?
Recommended external hard drives

HD-DVR
Up to 800 hrs SD
Up to 200 hrs HD
To get this capacity, you need a 1 tera-byte hard drive. When you connect it, you will almost double the hard drive.
Western Digital 1TB (model WDG1S10000)
Seagate 1TB (model ST31000SCA109-RK)

Up to 400 hrs SD
Up to 100 hrs HD
HR22 or HR23:

Do NOT get a 500 gig hard drive. Your receiver already has that capacity.
HR20 or HR21:

500 gig hard drive will slightly increase size of hard drive.
It you want a 500 gig external drive:

Western Digital 500GB (model WDG1S5000)
Seagate 500GB (model ST30500SCA109-RK)
Western Digital 1TB (model WDG1S10000)
Seagate 1TB (model ST31000SCA109-RK)

Up to 400 hrs SD
To get this capacity, you need a 500 gig hard drive. When you connect it, your hard drive will be twice the size.

Western Digital 500GB (model WDG1S5000)
Seagate 500GB (model ST30500SCA109-RK)


What is an External Hard Drive?
Definition:
It's a hard drive that connects to the outside of your DVR or HD-DVR.
What is it for?
It increases the recording capacity of your DVR or HD-DVR.
Depending on the model, it gives you either:
500GB ("500 gig")
1 TB ("1 tera byte")
For details, see Requirements.
What happens to my internal hard drive?
It stays there. But the external hard drive becomes your only active hard drive.
 
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